Services

What I do — and how I do it

Every engagement starts with your specific operational reality. No off-the-shelf packages. Here's what I bring to mid-size businesses that need to move faster, smarter, and leaner.

AI Workflow Automation

Identify the manual, repetitive tasks draining your team and replace them with intelligent automation. From document processing to routing decisions to reporting — I build automations that run reliably and scale with your business.

End-to-end process mapping to find automation candidates
AI agent design and deployment using LLMs and generative AI
Custom automation scripts and pipeline architecture
Integration with your existing tools and data sources
On-premise or cloud-deployed depending on your security requirements
Best for
Operations-heavy businesses
Typical outcome
40%+ time saving per process
Delivery
Phased, starting with highest-impact workflows
PythonAI AgentsLLMsAPIs

Business Process Optimisation

Before you automate anything, you need to know what's actually broken. I audit how work moves through your business, identify friction, duplication, and bottlenecks, then design a leaner operating model that reduces cost and increases throughput.

Full operational audit — processes, handoffs, tools, and data flows
Bottleneck and waste identification across teams
Process redesign with clear ownership and measurable KPIs
Change management support for team adoption
Best for
Growing teams hitting operational ceilings
Typical outcome
30–60% reduction in manual overhead
Delivery
2–4 week audit + roadmap
Process MappingETLAnalytics

AI Implementation Strategy

AI adoption fails when it's driven by hype rather than business reality. I design implementation strategies grounded in your existing systems, team capability, and data quality — giving you a practical path to AI that delivers ROI, not just demos.

AI readiness assessment across data, systems, and people
Tool and model selection matched to your use cases and budget
Phased implementation roadmap with measurable milestones
Risk identification and governance framework
Team training and handover so capability stays in-house
Best for
Businesses exploring AI investment
Typical outcome
Clear 90-day implementation roadmap
Delivery
Strategy + execution support
OpenAIAzure AIRAGLLMs

Systems Integration

Disconnected tools kill productivity. I connect your CRMs, ERPs, databases, cloud platforms, and third-party APIs into a unified operational layer — so data flows where it needs to go, automatically and reliably.

API integration across SaaS platforms and internal systems
ETL pipeline design and implementation (SSIS, Python, custom)
Azure, AWS, and cloud-native integration architecture
Real-time data sync and event-driven automation
Legacy system modernisation without full replacement
Best for
Businesses with fragmented tech stacks
Typical outcome
Single source of truth across systems
Stack
Azure · SQL · APIs · SSIS · Python
AzureSSISSQLREST APIsLogic Apps

LLMs & NLP Applications

Custom language model applications — from internal knowledge assistants and document Q&A bots to customer-facing AI chatbots trained on your own data. I build NLP systems that work with your specific context, not generic off-the-shelf responses.

AI chatbots trained on your documents, PDFs, and website content
RAG (Retrieval-Augmented Generation) for intelligent document search
On-premise NLP deployment for secure, local AI analytics
Custom LLM fine-tuning on domain-specific datasets
WhatsApp, web, and API-based AI assistant delivery
Best for
Knowledge-heavy or customer-facing teams
Typical outcome
Self-service AI on your own data
Delivery
Cloud or on-premise
OpenAIRAGNLPPythonWhatsApp API

Custom SaaS Development

When your operational problem is too specific for off-the-shelf software, I design and build tailored SaaS platforms — from architecture through to launch. Multi-tenant, cloud-native, and built to scale. I've shipped production platforms for marketing automation, compliance, eCommerce analytics, and more.

Full-stack SaaS architecture and development (Next.js, TypeScript)
Multi-tenant platform design with role-based access control
AI and automation features built in from day one
Payment integration, onboarding, and client dashboard design
Cloud deployment and post-launch support
Best for
Businesses with a unique operational need
Typical outcome
Production SaaS in 8–16 weeks
Stack
Next.js · TypeScript · Tailwind · Azure
Next.jsTypeScriptTailwindAzureSQL
My Approach

How every engagement actually works

I don't do generic recommendations. Every engagement starts with your specific situation and ends with something that runs in your business.

01

Understand first

Before any tool or solution, I map your actual workflows, data, and constraints. Most problems are not what they first appear.

02

Design for your reality

Solutions are designed around your team, budget, and existing stack — not a clean-slate ideal. Practical beats perfect.

03

Build and ship

I build with your team, not for them. That means faster delivery, fewer surprises, and systems your people actually adopt.

04

Leave capability behind

Every engagement ends with a proper handover. You own the systems, the knowledge, and the ability to keep improving.

Not sure which service you need?

That's what discovery calls are for. We'll talk through your situation and I'll tell you honestly what would actually move the needle.

Book a Discovery Call →